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OneTeamPharma Data Privacy and Security Statement and FAQ
Last updated: September 2025

We work exclusively with pharma leadership teams - where trust, confidentiality, and data integrity are paramount.
Every piece of data we gather is used solely to support your team’s alignment and performance.
We never share or sell your data.

This policy explains what personal data we collect, how we use it, and your rights.

We collect:

  • Name

  • Company

  • Contact details (e.g. email address)

This data is collected when you submit a form or contact us directly.

How We Use Your Data
We use your information to:

  • Undertake diagnostic activities within the scope of an engagement with your parent organisation

  • (Occasionally) provide you with relevant information about our services

We do not sell or share your data with third parties for marketing purposes.

Our Approach: 5 Key Activities
1. 60-Second Diagnostic Pulse

  • No login. No email. No names.

  • A rapid reflection tool — we don’t track or store individual data.

  • Used only for instant feedback or live facilitation.
     

2. Full Team Diagnostic Survey

  • Hosted via leading GDPR-compliant platforms (e.g. SurveyMonkey Enterprise, FormBricks).

  • Platform may vary depending on your organisation’s needs or technical constraints.

  • Individual responses are never shared and are only analysed in aggregate.

  • Participation implies consent to receive limited, relevant follow-up communications (e.g. summary results, benchmarking invitations).
     

3. 1:1 Leadership Interviews

  • Conducted live by senior facilitators.

  • Notes are captured securely.

  • All quotes are fully anonymised. We never request permission to attribute comments.
     

4. System-Level Benchmarking

  • Fully anonymised and aggregated at the organisation level.

  • Participation is entirely optional.

  • Teams who contribute gain access to comparative benchmarking insights.
     

5. Data Retention

  • We retain anonymised diagnostic and interview data to support longitudinal insight, system-wide learning, and benchmarking.

  • Data is stored securely and used only for internal analysis or to deliver value back to participating teams and clients.

  • We comply with UK GDPR and relevant US data laws on storage, access, and security.
     

Your Rights
In relation to your personal data (name, contact details), you can ask us to:

  • Access your data

  • Correct or delete it

  • Stop contacting you

To do so, email us at: inquiries@oneteampharma.com

FAQ: Data Security & Privacy
Q1: Do I need to log in or share my name?

  • Pulse check: No personal data is collected.

  • Full diagnostic: We require your name and email address to send a secure survey link — but your responses are always anonymised in outputs.
     

Q2: What survey platform do you use?
We use secure, GDPR-compliant platforms such as SurveyMonkey Enterprise or FormBricks.
Platform choice may vary based on client needs or IT policy.

Q3: Will anyone see my individual responses?
No. All survey data is aggregated.
Your manager or colleagues will never see individual scores or comments.

Q4: Are interview quotes ever attributed?
Never.
All quotes are fully anonymised. Attribution is never requested or applied.

Q5: Will I receive follow-up communications?
Yes - but only limited and relevant communications:

  • Team results or reflections

  • Invitations to optional benchmarking

  • Occasional check-ins to track longer-term progress

Participation implies consent to receive these.

Q6: Who has access to our team’s data?
Only:

  • Your designated internal project team

  • Your assigned OneTeamPharma facilitators

No data is shared outside your organisation unless explicitly requested.

Q7: How long do you keep our data?
We retain anonymised data to support:

  • Team learning over time

  • Trend and pattern analysis

  • Anonymous benchmarking across organisations

Your data is stored securely and never used beyond the agreed scope.

Q8: Is our data ever sold or shared?
Absolutely not.
We do not sell, rent, or share data with any third parties.

Q9: Who can I contact with concerns?
inquiries@oneteampharma.com
We’ll respond quickly and transparently.

Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.

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